Company Overview
How many team members work primarily on ERPNext/Frappe projects?
4
In which countries do you actively serve clients?
France, Europe (focus on European market)
ERPNext Experience
Since when have you been implementing ERPNext?
Since 2016 (when company was founded; Dokos is an ERPNext fork created from inception)
Do you contribute to ERPNext core or maintain publicly available Frappe apps? If yes, please link them.
Yes. Maintains Dokos fork (https://github.com/dokos-io) and multiple apps: Mautic integration (https://github.com/dokos-io/mautic), available on GitLab (https://gitlab.com/dokos/dokos)
Industry Focus
Is there a specific industry where you have the deepest experience?
Manufacturing and production-oriented businesses (based on platform marketing)
Functional Coverage
Which ERPNext modules do you implement in-house?
Accounting, billing, CRM, e-commerce, manufacturing, project management, third-places management, HR/HRMS, inventory management
For any modules you don’t cover in-house, how do you handle them?
Offers customization services; can add modules as needed
Technical Capabilities
Which hosting options do you offer or support?
Self-hosted (open-source, no license fees), Managed cloud hosting (Dokos Cloud at https://cloud.dokos.io)
What is your customization philosophy?
Fully customizable low-code framework (Dodock/Frappe); emphasis on flexibility, European compliance, and avoiding vendor lock-in
Which third-party integrations have you built or successfully deployed?
Mautic integration; Dodock framework allows installing other applications
Do you develop custom Frappe apps for clients?
Yes, through customization and development services
Post-Go-Live Support
Do you offer ongoing support contracts or managed services after go-live?
Yes (hosting services and professional support included)
What are your support hours?
Monday to Friday
Which training formats do you offer?
Free coaching (4 hours available), documentation, tutorial videos
References & Track Record
What is the typical size of your clients?
SMEs
Pricing
How do you structure your pricing?
Cloud hosting and services available (pricing model available at https://cloud.dokos.io/nuage/pricing); offers free software with optional paid services
Your Differentiator
What makes your approach to ERPNext implementation different from others?
- 100% free and open-source (no licensing fees)
- European-focused adaptation with French and European regulatory compliance built in
- Based on Dodock (Frappe fork) for additional flexibility
- Emphasis on avoiding vendor lock-in
- Can choose own hosting provider without dependence on single integrator
- Dedicated to accelerating Frappe/ERPNext development in Europe